[Resolved] Eureka Forbes — Very very pathetic service of Aquaguard.[protected] aquardguard complaint no.) | |||
HI, I am using Aquaguard Ro+uv. I lodge the complaint as on 27, April15 due to not working and after one week one of executive examine & verify that due to adapter default it’s not working . Now today is 8th, May15 no one is called & visited for replacement. We called on daily on customer care & they assured us that as of today it’s going to replace but nothing is happen. We use aquaguard for water & from last 10 days we purchase the water can from the market to drink the water. Actually it’s in Warranty may be that is the reason for non- replacement. We are in very deep trouble please help us. Please do the needful. Rajeev Juneja [protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team