Comments
I had in every previous occasions received such stereotype reply, but no customer care team talked to me or visited my residence during last 20 years of my relation with this co. !!!
I want to know why and on what reasons the co. introduced the Digital signature through mobile on each and every occasions after service of the purifier without giving the customer proper notification through Press when there is no clause in the terms and conditions of the annual maintenance contract printed at the back page of that paper???
They must first rectify the terms and conditions incorporating the new clause of taking digital signature
of the customer through mobile.
In fact does any co. has authority to force any individual giving his signature digitally, when they collect signature on their activity report paper and also on the red service card???? This is a legal question and I do not know how far the co. have legal right to act in this way.
I want to know why and on what reasons the co. introduced the Digital signature through mobile on each and every occasions after service of the purifier without giving the customer proper notification through Press when there is no clause in the terms and conditions of the annual maintenance contract printed at the back page of that paper???
They must first rectify the terms and conditions incorporating the new clause of taking digital signature
of the customer through mobile.
In fact does any co. has authority to force any individual giving his signature digitally, when they collect signature on their activity report paper and also on the red service card???? This is a legal question and I do not know how far the co. have legal right to act in this way.
NO POSITIVE REPLY HAS YET BEEN RECEIVED BY THE CUSTOMER . WHY????? WOULD THE EUREKA FORBES FRNDS PLEASE ANSWER???? WHY KEEPING SILENT ON USING DIGITAL SIGNATURES??????
COMPLAIN NOT YET RESPONDED BY THE EUREKA FORBES CO. SO THE COMPLAIN STANDS VALID NO QUESTION OF RESOLVING THE COMPLAIN AS ON TO- DAY AT 4.00 P.M ON 1ST. SEPTEMBER THOUGH COMPLAIN WAS MADE ON 30TH. AUGUST., 2015
Hi Susanta,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
61%
Complaints
7765
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team