[Resolved]  Eureka Forbes — water purifier amc has been defrauded without proper service.

Address:	620001
Website:	www.eurekaforbes.com

Invoice cum receipt details:

Receipt no:[protected] date:13/11/2015
Validity date -13/11/201 - 12/11/2017
Product name - a9 nova (Water purifier)
Customer service division - mr. Jaya kumar

Complaint:

The service provided by eureka forbes is very illicit, even after paying the amc (Annual maintenance contract), only a single time service has been done. That too the service in the amc is even more worser because the technician who came for the service was unskilled and doesnt know anything about it and made the device to get malfunction.
Later, they have called for a second service, but nobody turned. But after a couple of days i have recieved a message that the service has been done. Very shameful for this act.
Ten days back they called and asked for confirmation about the product name. At that time i have informed about the previous happenings and there is no proper solution provided for the same.
I have opted for an amc for better maintenance but it is no use of paying the amount of rs.3100/-. And now they have been calling to renew the annual maintenance contract without doing the proper maintenance in the first amc.
It is highly useless on availing your amc and been defrauded of your scheme.