[Resolved]  Eureka Forbes Water Purifier — Calcium / while spot coming out from the water

Address:	Bilaspur, Chhattisgarh
Website:	www.eurekaforbes.com

Sir, I have a Eureka Forbes make water purifier COMPACT model, which is under AMC with M/s Shripati Services, Bilaspur w.e.f. 23.10.2013 to 22.10.2015 vide SAP No. [protected]. On 26.10.2013, the representative of the service centre told me to provide a SOFTENER to prevent out coming of calcium from the purified water. Accordingly, they provided the same in lieu of Rs. 2200/- on date 26.10.2013. In spite of providing the SOFTENER, calcium / white spot found in the water stored in glass / container. I had repeatedly told the same problem to the Mechanic attended besides informing telephonically to Sri Shripati, owner of the service centre. Sometimes I had also written the complaint in the papers got signed by me by the Mechanic during servicing in my residence. But unfortunately, the complaint continues till date. Again on date (05.10.2015) I ranged Sri Shripati Vishnu Muni on Mob.No. [protected] who advised me to lodge complaint on their Kolkata office over No. [protected]. Accordingly, I lodged a complaint bearing No. 83783817 after conversation with Sukanya who attended the phone call. I want remedy / solution so that I can get purifier water without calcium or get back the money. Thank you, DC Mandal Mob. No. [protected] Add: Rly.Qtr.No. Type-IVB 1/1, Bunglow Yard, Rly.Officers' Colony, Bilaspur (C.G.)-495004 Date: 05.10.2015