[Resolved] Eureka Forbes — water purifier classic

Vikram N. Banda

from Thiruvananthapuram, Kerala

Address:

Coimbatore, Tamil Nadu

We are placing the conplaint for the last one month, the machine is in non-working condition, no solution is being provided each time we registered a complaint we get an sms, to rate the service provided even though the service is not attended. It is high time that you attend the complaint or we shall raise complaint to the national consumer forum. Reference no.[protected]
request no.[protected]

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Jun 27, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 13, 2018

Eureka Forbes Customer Care's response Dear Vikram,

I have informed my team in Coimbatore about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.

Regards,
Priya

Verified Support

May 22, 2018

Eureka Forbes Customer Care's response Dear Vikram,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya

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Comments

hardik789

from Ahmedabad, Gujarat

We briskstar technologies llp purchase your product name is eureka forbes vaccum cleaner on date 27th jan 2018. Now your product is not properly working & currently is shut down, your product are not appropriate functioning. As per you product warranty your product not work properly so please come our premises and do need full.

Eureka Forbes Customer Care's response, May 17, 2018

Verified Support

Dear Hardik,

I will need your registered contact number or customer ID to take your request ahead. Please share the same for further assistance.

Regards,
Priya