[Resolved] Eureka Forbes — water purifier (classic model) / poor service

[Resolved] Eureka Forbes — water purifier (classic model) / poor service

K Kanak Saha from Bengaluru, Karnataka Nov 21, 2017

Requested service on 17.11.2017 vide no.[protected], allocated to technician mr. Sourav dawn (M-[protected]) who attended me on 18.11.2017 at my residence, gopalnagar, burdwan. 1. Repeatedly insisting me to go through amc. 2. Service is not satisfactory. 3. Claiming more money than the actual bill. Later said sorry for the mistake. 4. Not given money receipt (For rs.1150/-) and also fails the committment to be given by 20.11.2017. 5. Found leakage of water on 19.11.2017 and asked for repair which remain unattended till to-date. Please look into the matter. — kanak kumar saha (M-[protected]) Was this information helpful? No (0) Yes (0)
Dec 30, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 22, 2017 Eureka Forbes Customer Care's response Dear Kanak, I've escalated your concern to my team in Bardhaman. Be assured, they'll get in touch with you at the earliest to fix the issue in your product. Regards, Anita Verified Support Nov 23, 2017 Eureka Forbes Customer Care's response Dear Kanak, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Anita
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