[Resolved]  Eureka Forbes — water purifier complaint

Address:Gorakhpur Arcadia Grant, Shimla Road Dehradun, Dehradun, Uttarakhand, 248001

Its Utmost regretted, I am bound to submit my complaint against the service of my water purifier.

After observing & searching market thoroughly I decided for ‘’ Eureka Forbs’’ and finally I purchased under sink water purifier from your company. but after purchase the product I realised that why I bought this product because it is having many problems like warm water, beeping, low pressure .and I had also sent many complains but the problems did not sought out. I had last complained on 15th sep 2019 but nobody came and get solution of my problem. And I made many calls to your customer care but they did not satisfied reply . I am not satisfied with your after sale service .please do something as soon as possible.

This incident was unwanted, undesired & unsatisfactory and does not suit to any customer.I out rightly condemn the services given by ‘’Eureka Forbs Team’’ their behaviour.

Being the unsatisfied customer I will never advise my friends, relatives, clients and guests for opting ‘’EUREKA FORBS’’.
It is advisable to look into the matter seriously and investigate the case at your end.
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Nov 3, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
Eureka Forbes Customer Care's response
Dear Sharafat,

I completely understand your concern. Please share your registered contact number or customer ID here so that my team can get in touch with you as soon as possible to look into this.

Regards,
Anita
Verified Support
Sep 30, 2019
Eureka Forbes Customer Care's response
Dear Sharafat,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita
Verified Support
Oct 01, 2019
Eureka Forbes Customer Care's response
Dear Sharafat,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita
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