[Resolved]  Eureka Forbes — Water purifier crystal

Address:560070

I have renewed the AMC under contract receipt 23238952 in 2014 for 2 years. In these 2 years no servicing was done. Service person called me once and i told him to come after 6PM or on saturday but he didnt turn up. The purifier stopped working last week and now a person comes for repair and says the record shows they have serviced last year etc. He came home on Nov 2 at 6 PM while i get a message at 4.15 PM that purifier is fixed from Eureka Forbes. I guess their database is all manipulated and this is one of their way to cheat customers. Strict action be taken for forging records
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Dec 4, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Eureka Forbes Customer Care's response
Hi Sridhar,

I understand your disappointment. Please share your contact details / customer ID and my team will contact you soon.

Regards,
Leena
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