[Resolved] Eureka Forbes — Water purifier crystal | |||
I have renewed the AMC under contract receipt 23238952 in 2014 for 2 years. In these 2 years no servicing was done. Service person called me once and i told him to come after 6PM or on saturday but he didnt turn up. The purifier stopped working last week and now a person comes for repair and says the record shows they have serviced last year etc. He came home on Nov 2 at 6 PM while i get a message at 4.15 PM that purifier is fixed from Eureka Forbes. I guess their database is all manipulated and this is one of their way to cheat customers. Strict action be taken for forging records Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Eureka Forbes Customer Care's response Hi Sridhar, I understand your disappointment. Please share your contact details / customer ID and my team will contact you soon. Regards, Leena | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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