[Resolved] Eureka Forbes — water purifier design is not good and service was not given properly
M
Mohanrs
from Dharmapuri, Tamil Nadu
Address:
600045
Hi,
I have bought the aquasure from aquaguard shield ro+uv+mp+mtds 8 months in online site. Which started creating problem after 6 months. Water is getting leaked and contaminating with the drinking water.in last service, service person left screws without putting in the place. It allows the leakage water to contaminate more quickly in the drinking water. I am spending money to drink the healthy water, but at last ending up with the following with customer care, service person and water can deliver person. I have raised the complaint twice in last 2 months. The product is warranty.
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Aug 13, 2019
Complaint marked as Resolved
Issue has been fixed
Eureka Forbes customer support has been notified about the posted complaint.
The complaint was lodged on 19/07/2019 regarding non function9ing of RO Machines as per above details with Complaint id [protected] but no body has turned up so far to attend the complaint. My house address is C 902, TRIPOLIS Rajiv Gandhi Nagar, Kota, Rajasthan
I have informed my team in Kota about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.
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I have informed my team in Kota about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.
Regards,
Anita
I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.
Regards,
Anita