[Resolved]  Eureka Forbes — water purifier dr aquaguard classic plus

Hello team,

I had purchased a dr aquaguard classic plus with booster pump, 2 years back, the representative from the compay visited just for installation since then we did not get any service nor our compaint was entertained by the company. On 19 oct 2019 again i contacted the call centre for my water purifier as the water flow has reduced, till date they did not sent their representative and i'm updating them for every 5 - 7 days though they are saying it will be done in 24 - 48 hours, don't know why there are doing...
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Dec 5, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest.

Regards,
Priya
Verified Support
Nov 01, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Priya
Verified Support
Nov 04, 2019
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Priya
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