| Address: | A.Sankaranarayanan, 892, 9th A Cross, 25th Main, Sector I, H.S.R.Layout, BANGALORE 560102 |
My name is A.Sankaranarayanan. I purchased the above water purifier from your outlet at Madurai on 23.03.2019 and i have been using it at my house at 34B, First Street, Jaihindpuram, Madurai. Later AMC for a period of three years from 29.03.2020 to 28.03.2023 was made on 19.02.2020 at Madurai by paying Rs.5445. Contract No.[protected]. Now on 06.12.2020 I brought the above water purifier to Bangalore to be used in our house at 892, 9th A Cross, 25th Main, Sector I, H.S.R.LAYOUT, Bangalore 560102. These facts were made known to your office by contacting your service request No. [protected] on 09.12.2020 and requesting for your service to install the same in the house at Bangalore. It was promised that service will be made available within 48 hours. As there was no compliance from you till 11.12.2020 I made another request on 12.12.2020. Again there was no response from you and on 15.12.2020 i made another request for installation and the complaint no. is [protected]. Till now nobody has come or contacted us over phone. How many requests should I make to get my request answered? When you will send your technician for installation? What is the value of the AMC CONTRACT? Will you pleease take action immediately. A.Sankaranarayanan Was this information helpful? | 
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