[Resolved]  Eureka Forbes — Water Purifier (Dr. RO+ HD) system not working

Address:Kolkata, West Bengal, 700078
Website:www.eurekaforbes.com

Hi, I have purchased new DR. RO systems on July2015. When I purchased my machine had quality issue which I escalated Management has changed my machine and replaced with new machine. This new machine also continuously has some problem. I have escalated to customer service. Engineer came and corrected the issue but again same problem after few days. I am facing this issue from the day1 I have bought this machine but they are not ready to give me permanent solutions. I am proving your few request number which I launched [protected] (1st Nov2015)/ [protected] (17th Nov, 2015).[protected] (23rd Nov, 2015).
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2015
Eureka Forbes Customer Care's response
Hi Sidhartha,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information