[Resolved]  Eureka Forbes — Water purifier model ag-i-nova

Address:	Ernakulam, Kerala, 682019
Website:	www.eurekaforbes.com

Have an amc on this product from 12/7/14 to 11/7/17. 3 periodical services and one change of filter, carbon etc. Is per amc agreement. Have made only 3 visits in last 2 years so far and changed filter once, that is, on 14/1/15. I've been trying to schedule a service since last one and half months without success. Called their service center more than 6 times, logged service through system ([protected] dated 26/4/16), escalated the service request through the system, called service in charge mr. Dinesh several times (He picked up phone once asking to text details, since then he doesn't even pick up phones) but of no use. Forgot to mention that a service guy came home without service record card refusing to change filter. Don't know what to do? Guys, never ever go for a service contract with these irresponsible unprofessional company!