[Resolved] Eureka Forbes — water purifier model enhance uv+

krnair

from Thiruvananthapuram, Kerala

Address:

Anugraha,chullikkavu temple Road,Rajagiri, 683104

Defective since 11/04/2019. First complaint no [protected] lodged on 11/04/2019. No effective response. Second complaint no [protected]. No action taken. Amc from 03/05/2018 to 02/05/2019. Not yet attended by the service provider located at tutu's tower, palarivattom, ernakulam, kerala. Few technicians came at 3 occasions and expressed inability to repair due to non availability of some parts. Further repeated phone contacts with the service provider no positive action seen
Please do needful

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Jun 18, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Eureka Forbes Customer Care's response Dear Mr. Nair,

Your request has been escalated to my service team in Ernakulam. They will get in touch with you at the earliest for further assistance. Request your patience.

Regards,
Priya