[Resolved] Eureka Forbes — water purifier of aquaguard uv+ | |||
I have purchased one water purifier of aqua guard uv model. Since beginning of the purchase i am getting problem and so many complain i have lodged by telephone and by mail. Every time service person visited and same issue reoccurred. Sometime water is not properly filling up and white layer was floating on the water. I don't have hesitation if i say there service person and product is below standard. Regarding white layer their service person gave reason that this is due to accumulation of salt or dead germ is floating. It is very ludicrous statement but company never sent qualified service person. Although i have made amc arrangement but still proper qualtiy of water is not coming. Although with their sales person instruction and subsequently checked the water quality they referred the uv water purifier. Now i can say aqua guard product and their service person is very poor. Nobody should purchase their product. Was this information helpful? | |||
Sep 11, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Eureka Forbes Customer Care's response Dear Pravir, Kindly share your registered contact number/customer ID here. I'll have my service team connect with you soon to fix the issue in your product. Regards, Anita Verified Support Oct 31, 2017 Eureka Forbes Customer Care's response Dear Pravir, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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But what you will do? you send some in experience service person who will give stupid logic. Could you satisfy myself that the water I am drinking from this purifier is better than normal water. How can I convince myself that your product is actually functioning properly? However, I have made so many complains and also made complain in this forum also on February 2016 but sending some service person nothing has done and you people were just waiting for expiry of warranty period.
I don't have any hesitation to say eureka forbes products are not upto the mark and you people are making fool to normal customer just through advertisement.
Request you to share your registered details with me. It'll enable me get the relevant team to connect with you for quicker assistance on this.
Regards,
Anita