[Resolved] Eureka Forbes — water purifier service complaint | |
Eureka Forbes water purifier Service was done today at my residence, replaced a new motor pump with older one, made a payment of overall Rs 4300/- motor not working, displaying a red light, Service guy not turned up as promised. Neither he was carrying his ID card, not the motor pump had Eureka Forbes logo on it as informed by the customer care executive. Even the customer care executive could not authentify the product as original one. Request you to resolve my servicing issues immediately. Service request no [protected] Was this information helpful? | |
May 7, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 28, 2019 Eureka Forbes Customer Care's response Dear Naveed, Your request has been escalated to my service team in Chennai. They will get in touch with you at the earliest for further assistance. Request your patience. Regards, Anita Verified Support Mar 29, 2019 Eureka Forbes Customer Care's response Dear Naveed, My representative tried calling you but couldn't get through. Please share a convenient time or an alternate number where my team can get in touch with you. Regards, Anita Verified Support Apr 03, 2019 Eureka Forbes Customer Care's response Dear Naveed, I've received an update that your concern has been resolved. Do let me know if you need any other help. Regards, Anita | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Doesn't coming the servicer.
Kindly share your registered contact number & customer ID here. I'll have my team get in touch with you at the earliest to address your concern.
Regards,
Anita
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Anita
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Anita