Eureka Forbes — Water Purifier UV enhance Eureka Forbes

Address:Pune, Maharashtra

I have register complaint against machine Enhance UV on 9th of August . From that date till 19th of august problem was not solved ( technician have not visited). On 20th EF person visited and repair the machine.Immediately after repair. I call that person because one more problem has been added during repair of machine, that is indicator fall inside the machine and was glowing inside instead of outside( it is really ridiculous the way machine buildup ). I have called that same person several times but he replied only once and told me " I will come tomorrow morning at 10.30 am. However when I called again at 10.30 am, again same issue. He have not responded to any call. Then i have called there so called leader Mr. Thakur and he told me problem will get resolved today in any case. Therefore i have waited for whole day (21st Aug) but all in soup. No person visited for the repair of problem created by themselves. Next day i called their so called leader but again the same issue, he also started disconnecting my calls. I'm really in trouble. Now i have lost my patience. If my problem does not get solved today .Imay seek new machine or refund of total money .some few people / their team putting EF in trouble and this is not good for EF. PS. This is new machine purchased just 45 days before. Regards, Sunil Datey
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sunil Datey, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7764
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information