[Resolved] Eureka Forbes — Water purifier worst service I have ever seen with so called eureka

Divya Nidhish Joshi

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401107

Divya joshi here from Mira road. No water since 19th November. Just getting requesting ids everyday. No service no satisfactory answer. I want my machine money, AMC MONEY Alongwith compensation of 3000 which I have spent on bisleries. Give my all money back and I no more interested to keep any relation with eureka.

Following are the involved person who are not loyal to their duties

Shakuntla Yadav - [protected]
Mangesh Tiwari - [protected]
Rajesh Shinde - [protected]

Kindly solve my issue on priority basis

Divya joshi - [protected]

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Jan 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Dec 19, 2016

Updated by Divya Nidhish Joshi This is Divya joshi from Mira road. My eureka water purifier is not working since 19th November. I have logged the complaint. 20th Mangesh Tiwari came, he has done something and it started, evening again it was as before, absolutely no water with red light. From that day continues completing...just getting request number. No person is coming and resolving the problem. Have purchased costlier machine, have purchased AMC expecting good services. Have spent appx 3000 on bisleries. I want my AMC money refund, machine money refund, alongwith compensation of 3000 which I have spent for bisleries. Kindly take a note from following people who are not loyal for their duties
Mangesh Tiwari- [protected]
Shakuntla Yadav- [protected]
Rajesh Shinde- [protected]

I need the solution on priority basis.

Divya joshi
[protected] / [protected]

Verified Support

Dec 20, 2016

Eureka Forbes Customer Care's response Dear Divya,

I am concerned to note this and have forwarded your issue to my team at Mira road. They will contact you at the earliest to address your concern.

Regards,
Priya

Dec 21, 2016

Updated by Divya Nidhish Joshi Have bought purifier worth 16000, AMC worth 4600. Complaining since 19 the November, no bloody people called or come. 3000 spent on bisleries. He'll with your machines . Take your machine and refund me with compensation today itself. Don't wanna keep any relation with eureka. I ll buy bisleries only. Shakuntla Yadav, Mangesh Tiwari and rajesh Shinde are the persons I am doing following ups. All are useless. Taking free salaries. Not at all loyal towards company. Third class company with third class people and services. Don't ever buy it

Divya joshi [protected]

Verified Support

Dec 22, 2016

Eureka Forbes Customer Care's response Dear Divya Nidhish Joshi,

I understand your disappointment. Allow me some time and my team at Mira Road will connect with you soon regarding your concern.

Regards,
Piyush

Verified Support

Dec 24, 2016

Eureka Forbes Customer Care's response Dear Divya,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya