[Resolved] Eureka Forbes — .water purifiers in ecil

Kvepuri

from Delhi, Delhi

Address:

isg ecil hyd, Hyderabad, Andhra Pradesh, 500062

We ecil /isg div is facing problems with your maintanace people.in spite of several complaints thru phone till date there is no response from your service emngineer. Mr suresh cell no [protected]. He will say that he will besending service enng but from one month no bodyn as attended also we have sent enquiry for annual maintanance but till date we have not recieved quote from you. One person mr shanker from your hyd complaints also said that he will resolve the problem bot he did not resolve. I rang up him several times but not responding. His cell no.[protected].in view of the above pl resolve the problem immediately. Because it may lead to ir problem. We want procure water purifiers bulk qty. If this is not resolved we may go for other brand and also replace your existing purifiers

Regards

Kishore vepuri
Senior manager
Isd/purchase/ecil
Ph. 27182655/2391/2365

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Apr 21, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Eureka Forbes Customer Care's response Dear Kishore,

My team in Hyderabad has been informed about the problem you are facing. Request your patience as they will contact you at the earliest to address the same.

Regards,
Anita

Verified Support

Mar 20, 2019

Eureka Forbes Customer Care's response Dear Kishore,

As per the recent conversation you had with my representative, I understand that your issue has been resolved. Do get back to me if you need any assistance in future.

Regards,
Anita