Eureka Forbes — Water purifier/very poor services

Address:

Hooghly, West Bengal, 712222

I purchase a aqua flow compact water purifier make Eureka Forbes, within the period of free services they provide only two services and after then a three year service agreement was done on march 2015 to Feb 2018 but 9 month have to gone, I have not receive a single service. In the year 2009 a three year service agreement was done but in that period i do not avail a single service in this period the appliance is damage after completion of agreement they visit us for new agreement and they suggest me to exchange the machine with new one and they provide me one year extra services and i agree but now the same problem arise so there for request to kindly look into the matter take a legal action against them. all documents regarding this matter i have to produce for proof