[Resolved] Eureka Forbes — water ro purifier integra

Jyothi1960

from Bengaluru, Karnataka

Website:

Www.eurekaforbes.com

We bought eureka water ro purifier integra after we were tricked into buying by the sales team of eureka.

It was claimed that this us the signature product of eureka and justify a very high premium for the product quality and support.

They have stopped amc and have not addressed our specific problem with this product ever since we started using.

We need them to provide amc or buy back this equipment.

Social media outburst is the next option available for us.

Thanks for support

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Oct 13, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

Eureka Forbes Customer Care's response Dear Jyothi,

Request you to send in your registered contact number/customer ID here & I’ll have my team get in touch with you as soon as possible.

Regards,
Shiraz

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Comments

joydutta61

from Kandi, West Bengal

FACING LOTS OF PROBLEM FROM PAST 2 MONTHS about the candles, circuit board, servicing but no such response came from the company..
very irresponsible company, lack of skilled and knoledgeble employees, , very care less, , bad behavour from the stafs ... etc etc

Eureka Forbes Customer Care's response, Sep 11, 2017

Verified Support

Dear Joy,

I'll sure help you with this. Please share your registered contact number/customer ID here. I'll have my service team to get this rectified at the earliest.

Regards,
Priya