[Resolved] Eureka Forbes — Water taste salty after changing membrane. | |||
This is to inform you that, I had a worst experience with Aqua guard Ro, which is from Eureka Forbes, my motor went bad for which the sales representative from aqua guard, came to my place his name is ( Akhilesh - [protected] ) who said it can be replaced once you go for 2 yr contract which I did, after that he changed the membrane & motor went, later after few days found that the water is bitter in taste, for which I again called him, he stated that the water supply has changed in your location earlier it was from MCD now it is from soniya vihar, when I was staying at Triveni apt flat number- c-421, seikh sarai-1, new delhi -110017, so he said that we have used a less TDS membrane, if you want the good taste of water will have to change the membrane again and your next year membrane will be consumed, which I was suppose to change in 2015, I shifted to Noida there the water is salty he said shifting Noida will give you nice water as TDS is low there, but he made fool of me, I spoke to his Manager Naveen ( [protected] ) who is also involved with the conspiracy, I can take this issue to any level till the time my issue is resolved. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are also thankful to you to bring this issue to our notice .We will look into this matter and make sure that necessary actions are taken to prevent the occurrence of such practices in the future.
We apologize of behalf of our customer care executives and will make sure that adequate measures are taken in terms of their training.
We request you to give us another chance to serve you.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
We once again are truly sorry for the trouble you had to face.
Regards,
EurekaForbes Team