Eureka Forbes — Worst response and Worst service | |||
My name is Elango. i have opened a RO service ticket saying that my machine is not working properly. the customer care executive promised that the issue will resolve in 24 hrs. Ticket no :: 81683450 Ticket Opened date ::[protected] Daily i am calling twice to check my ticket status. the executive is keep saying it will resolve in 24 hrs. i got couple of area manager numbers for next level escalation but those numbers are switched off or no answer. i tried more than 100 times. i am not sure why the customer care executive given this number. ([protected], [protected]) Worst and pathetic response and service from eurekaforbes. i never seen this kind of irresponsible people from service department. I am Under AMC. my humble request is cancel my AMC and pls return my money back. i lost all my hope. worst worst worst service. and complete cheating Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Daily I am having a call with your customer care team and hearing only apologize. Nothing else . Please help me to give contact details for your top management person if really want compromise. Customers care people daily giving the promise for 24 hrs. But nothing addressed till now.
I hope this is the way cheating the customer in professional way.
Cheating cheating
Please don't believe eureka Forbes service
And don't buy any products from this company
Cheating service
I hope this is the way cheating the customer in professional way.
Cheating cheating
Please don't believe eureka Forbes service
And don't buy any products from this company
Cheating service
Hi Elango,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team