Eureka Forbes — Worst service after sales by eureka forbes

Address:	Mumbai City, Maharashtra, 400013
Website:	www.eurekaforbes.com/Product/Service-Request

Requested for ro filter replacement on 23rd feb (Service request no. [protected]).Called them multiple times to their customer service team, every time they answered "we are escalating your request", when i asked them, when they are going to attend the request they just answer like a robot "we will try to make it fix as soon as possible". They even did not mentioned about any time limit. I trier all the escalation tools on their site and reached up to step three which is last to escalate complaint online. Now its more than 15 days, and no one contacted reg: attending the complain.Now we are forced to purchase water from market in spite of spending rs 15000/on this worthless ro water purifier. Well done guys, keep working like this and one day you will not have any complaint as there will not be any customer .If any one interested to buy water purifier than please think twice before buying from eureka forbes.