[Resolved] Eureka Forbes — worst service and no proper response... complete negligence

Pasunoori

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500013

Registered mobile: [protected]
Complain#: [protected]
Water purifier is not working for last 5 days and the customer support doesn’t take proper responsibility.
No proper response, irresponsible behaviour from customer support. worst behaviour over the phone. unethically customer support hangs the call while i am talking. they don’t give proper response. who is going to pay for their negligence.
Better we don’t buy products from such unethical service providers. really poor service and poor customer support. i think all of the consumers purchased from this company is suffering similarly. is there any consumer court who can punish such unethical people.

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Jun 27, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Eureka Forbes Customer Care's response Dear Customer,

Your details along with your service request have been shared with my team in Hyderabad. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Priya

Verified Support

Dec 27, 2019

Eureka Forbes Customer Care's response Dear Customer,

I've been updated by my team that your concern has been addressed. Thank you for your support.

Regards,
Priya

Apr 26, 2020

Updated by Pasunoori You have resolved the complain but what is the action you have taken on the company. Are they Not penalised or won’t you take this a serious issue for such service delays and negligence.