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Eureka Forbes

[Resolved]  Eureka Forbes — Worst service ever seen before

Address:530027

15 ago i have taken aquagaurd uv+ro+uf+tds due to my father under gone bypass surgery. While installing my system at my house installing engineer said that some part is broken and that spare is not available on got the spare we will come and install definitely. But no one has returned back yet. When i checked with the service engineer he told to check with the company. And the way he responded is very bad. I request aquagaurd to kindly renter vent my issue to resolve asap.

Regards
Sravan
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Feb 15, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Eureka Forbes Customer Care's response Dear Sravan,

I am disappointed to hear about your experience and have forwarded your issue to my team at Visakhapatnam. They will contact you at the earliest to assist you regarding the installation of your product.

Regards,
Priya
Verified Support
Jan 08, 2017
Eureka Forbes Customer Care's response Dear Sravan,

I understand that your concern has been addressed. Do get back for any further assistance.

Regards,
Priya
Verified Support
Jan 08, 2017
Eureka Forbes Customer Care's response Dear Ramchandra,

This shouldn't have happened. Please send in your contact and location details along with your customer ID and I'll have your issue addressed at the earliest.

Regards,
Priya
Verified Support
Jan 11, 2017
Eureka Forbes Customer Care's response Dear Ramchandra,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 12, 2017
Eureka Forbes Customer Care's response Dear Ramchandra,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

Aquaguard is leaking, we have send numerous complaints. Only once the service personnel came & disappeared for almost two months.

Complaint dates: 6/7, 17/9, 25/9, 28/9, 12/10, 19/10, 25/10, 31/12 -8nos.

Such service spreads negative signals.
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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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