[Resolved]  Eureka Forbes — worst service support for ec I clean vacuum cleaner

Address:624201
Website:www.eurekaforbes.com

Last 23rd of june i was purchase ec i clean vacuum cleaner from madurai district tamilnadu. I was used just one week after one week i faced heating complaint from the machine. I just used only 10 minute but machine heating abnormally, the connecting hose was meted in 4 times. So i filed the complaint to the respective toll free number but no body contact me. I file the complaint in 2 time and continuously i contact madurai sales manager and sales representative but no one help me. Their is no service support from eureka forbes limited very worst quality of material and service.

Please find below i have mention complaint register number and respective sales manager and representative mobile number.

Complaint number : [protected] and [protected]
Sales persons : mr. Anwar [protected]
Mr. Ramu [protected]

Kindly take the positive action to my problems

With warm regards
Karthik
Tel:[protected]
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Oct 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Eureka Forbes Customer Care's response
Dear Karthik,

I've forwarded your details to my team in Batlagundu. Please be assured they will connect with you soon to do the needful.

Regards,
Priya
Verified Support
Sep 12, 2017
Eureka Forbes Customer Care's response
Dear Karthik,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Priya
Complaint comments 

Comments

We have aquaguard water purifier booster model. its a 10 years old model. its not working since last 15 daYS. WE COMPAINED TO LOCAL PERSON MANY TIMES. He said he will send someone. BUT NO RESPONSE FROM ANYONE. We are facing lot many problems due to that.
PL DO NEEDFUL AT EARLIEST
Eureka Forbes Customer Care's response, Sep 7, 2017
Verified Support
Dear Customer,

Please share your registered contact number/customer ID. I’ll have my team connect with you as soon as possible to check the issue in your product.

Regards,
Priya

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