[Resolved] Eureka Forbes — wrong commitment by the salesperson while selling euroclean iclean vacuum cleaner

Roydebabrata

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700107
Website:	eurekaforbes.com

I purchased one euroclean iclean vacuum cleaner from mr. Santanu das, the branch manager of southend conclave, 2nd floor. Rajdanga main road, kasba. Kolkata - 7000107. His mobile number is [protected].
While taking the order, he promised to provide a wrist watch, which was supposed to be with the vacuum cleaner. But its being two months he has not yet delivered the watch.
Whenever i call him, he says within two days he will provide. With him his junior hafizul gazi (Mobile no. [protected]) is also acting the same.

Please take some action against these type of fraudulent activities what eurekafobes is doing with their customer.

Thanking you
Debabrata roy
Email: [protected]@gmail.com
Mobile: [protected]

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Jun 3, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Eureka Forbes Customer Care's response Dear Debabrata,

I've escalated your concern to my team in Kolkata. Be assured, they'll get in touch with you as soon as possible to address the same.

Regards,
Shiraz

Verified Support

May 03, 2018

Eureka Forbes Customer Care's response Dear Debabrata,

A representative from my team tried connecting with you but couldn't get through. Request you to share you an alternate contact number or convenient time where my team can connect with you.

Regards,
Shiraz