[Resolved]  ExcelZon Technologies (I) Pvt Ltd — Yet to deliver cheque collected from consignee

Address:

Bangalore, Karnataka

DTDC AWBN I00969918 DELIVERED AS PAY ON DELIVERY BUT YET TO DELVIER CHEQUE COLLECTED FROM CONSIGNEE

This was delivered with the service of pay on delivery. Our customer also confirmed us of handling over the CHEQU payment against the INVOICE to the DTDC courier delivery boy. DTDC also
confirmed us the collection of CHEQUE.

But DTDC yet to get us delivery of the CHEQUE received from our CUSTOMER. It’s a paid service and DTDC has failed in executing the paid service contract in time. We have experienced DTDC (habitual of delay) practice monopoly and intentional delays in delivery in the recent past as well. Also the complaint redressal mechanism is very poor.

We have other service providers in line, we can go to the extent of lodging complaints (sue) against the poor service and intentionally holding our business. We expect DTDC concerned people to get us back soon.