Excitel Broadband Pvt. Ltd. — Refund of Security Amount

Website:www.excitel.com

I was holding an internet services connection account with Excitel with User ID [protected]. The connection was terminated by me in October 2022.

The security deposit of Rs 2500 was not refunded and everytime I spoke to customer care, I was assured if a refund in 3 working days. It has been more than 6 months and I have not received the refund, despite the general turn around time is 2 months.

Please look into this matter
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Excitel customer support has been notified about the posted complaint.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code

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