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Excitel Customer Care Contacts

www.excitel.com
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Last updated Apr 24, 2024
Complaints
629
Resolved
20
Unresolved
609
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Customer Service Contacts

Excitel Phone Numbers

Toll free
1800-200-2273
57
67
Phone
+91 11 3344 7788
31
48

Excitel Website


Excitel Head Office Address

48, Okhla Industrial Estate Phase III
Delhi
New Delhi District
Delhi
India
110020

Excitel Social Media

Excitel
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Excitel

Excitel Working Hours

Monday 09:00 am - 08:00 pm
Tuesday 09:00 am - 08:00 pm
Wednesday 09:00 am - 08:00 pm
Tuesday 09:00 am - 08:00 pm
Friday 09:00 am - 08:00 pm
Saturday 09:00 am - 08:00 pm
Sunday Closed

Excitel Company Representatives

E
Excitel
S
support3728436
Broadband
Excitel

Excitel Overview

Latest complaint security deposit amount not refunded by excitel broadband service has been filed on 24/04/2024. Latest Resolved Not Receiving Deposit Money was resolved Oct 19, 2023. Excitel ranks as the #7 most complained about among Broadband.

Additional Excitel contact information

Jaipur Jaipur Centre, 6th Floor Tonk Road & B2 Bypass Junction, SectorB-4, Near Airport, Jaipur – 302018, India. Lucknow Alacrity Business Centre Pvt. Ltd., Levana Cyber Heights, 10th Floor, TC G 2/2 & TC G 5/5, Vibhuti Khand, Gomti Nagar, Lucknow Kanpur Balaji Faction Pvt. Ltd. Plot No.46, (Part) Block P & T, SCM 1st, Industrial Area, Fazalganj, Kanpur nagar, U.P.-208012 Hyderabad Saroja’s Building, 4th Floor, H.No-1-8-229/14, Natrajan Colony, PG Road, Secunderabad – 500003

Bangalore Brics Space Pvt. Ltd.  No. 7A, 3rd Floor, Kammanahalli Main Road, 5th Cross Road, St. Thomas town, Near, Pius X Church, Kammanahalli, Bengaluru, Karnataka 560084

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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P
PawanJounkani
from Lucknow, Uttar Pradesh
Apr 24, 2024
Apr 25, 2024
This thread was updated on Apr 25, 2024
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Excitel Customer Care
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Excitel — security deposit amount not refunded by excitel broadband service

Address:Excitel - HO Address:- Gr Flr, Hospitality District Asset 5A Aerocity New Delhi - 110037. Contact 011-69656965

Dear Sir/Madam, I am writing to bring to your attention a matter of grave concern regarding the non-refund of my security deposit amount by Excitel Broadband Service. My account ID with Excitel Prepaid Broadband Service is [protected] by the name of Pawan, and I was a subscriber to their broadband service from 11th March 2022. My prepaid broadband account service was expired on 15th November 2023 and due to consistently poor service experienced...
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K
kallugundi krishnamurthy
from Bengaluru, Karnataka
Mar 28, 2024
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Excitel Customer Care
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Excitel — Broadband connection installation not done after paying full amount and waiting from 02 days

Address:Excitel - Bangalore

I have purchased new broadband plan from Excitel on[protected] and full amount paid.
Initially representative promised that connection will be completed by one day.
Till date nobody has come and inquired for installation.
Tried to contact customer service number from past 2 days and no one is lifting the calls and no response for email also.

User name: Cust Id [protected]
Plan: 400MBPS, 3 months with...
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[email protected]
from Gurgaon, Haryana
Mar 2, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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Excitel — Play box tv is not working as it's not compatible, please refund.

I continuously follow up with EXCITEL customer care and nodal officer email ID regarding the refund.

WI FI connection is working fine however Play box TV for TV channels is not working as it's not compatible. Please refund the extra amount back to my Bank account. Refund amount INR 1845.

Till now I tried to connect many times over calls and sending emails however there have been no responses....
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