Excitel Broadband — worst service connectivity issue

Address:New Delhi, Delhi, 110059
Website:Www.excitel.com

I have been using excitel broadband internet for a long time, from past two month there has been lot of connectivity problems. Everyday other day internet stops working, when i call the customer care they say that there is a power failure and it would be restored in 4hrs, but it doesn't happen, even after calling them multiple times they do not have a permanent solution to fix this. All they say is "your issue has been raised and engineers are working on it and you wont encounter it again." but guess what? Next day same problem occurs.
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Updated by unmukta_mohanty
Very poor service provided by the company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Excitel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    629
    Pending
    0
    Resolved
    20
    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    View all Excitel contact information