Address: | New Delhi, Delhi, 110007 | Website: | Excitel. Com |
Hello All,
It's been more than 7 days since my connection is not working at all. Evrery time call in CC they tell me wait for a day. And that day never came.
And about speed. I have 50 Mbps plan they every first month it has given the speed cuz they want you spend approx 2000 for a connection and they know after 1 month you won't go to take another connection so what they do is SLOW DOWN YOUR INTERNET SPEED.
Speed will never gonna be the same as it was in first month after purchasing computer connection.
Most pathetic customer service. You call in customer care they generate ticket. And nobody will come to check issue and without checking they send SMS your issue has been resolved.
Even after I called again but result same they said generate ticket. And automatically case closed.
Guys I will suggest everyone do not take Excitel connection most pathetic.
Regards
Shashi Kant Pandey
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