Excitel — Installation not done and not refunding the Amount

Address:	Alwal Hyderabad
Website:	excitel

I have requested for the connection of Excitel on Sep 13 2022 and paid the amount of 2360/- on the same day, They have not installed the Broad Band and they are not refunding the amount also.
Tried to contact the person (Naresh-[protected]) who has taken amount for connection, he is not lifting the phone.
Requested for cancellation of connection and raised complaint to customer care to refund the amount 17 Sept 2022, they have given the local person number of this area Alwal Hyderabad, Person name is - Vamshi ([protected]) . He is also not lifting the phone and they are not refunding the amount also. Complaint No - 1482720.