Excitel — ONU Refund - Issue - Pending from 4 Months

Address:

Uttam Nagar

Hi Team,

I had surrendered my ONU device in March 2023 and have still not got the refund of Rs 1000. I have talked atleast 20 times with the customer care team but no 1 gives me clear answers or process the refund, everytime they ask for 2 weeks time saying it'll get resolved.

The open ticket number is: 12335040