Excitel — regarding refund

Address:

New Delhi, Delhi, 110008

As per new connection, we are informed by company man about the plan of 2300/- with 1500/- for the device (Refundable) and 800/- for the data plan without any conditions. This plan includes all type of charges from cable cost to installation charges and no minimum or maximum month charge deduction.

Now, at the deactivation time they are refunding 500/- only for device and rest is deducted for none reason. Also, they are irresponsive on calls.