Ezoneonline.in — Faulty samsung refrigerator 525l delivered - ezone marathahalli bangalore

rimsg

Address:	Bangalore Urban, Karnataka, 560037
Website:	ezoneonline.com

I bought a samsung 525 litre fridge from ezone marathalli bangalore on 17th june. I paid rs. 61091 and extended warranty of rs 2304 for the fridge.

1. It was supposed to be delivered sunday (18th june) however was not delivered and after i raised complaint was delivered on 19th june
2. 20th june the installation guy from samsung came down, unwrapped the fridge and tried to start it
3. It didnt work as the main display lights that shows the mode changes isnt working
4. I was assured that if during installation the technician is going to find any fault then the refrigerator will be replaced
5. Now no one paying any attention and ezone marathali is not answering my phone.

Please help. Rs61091 is a lot of money and i think that ezone saw only ladies who went to buy the refrigerator and thought we will be easy to fool and tried to pass off a faulty defective refrigerator to us. Just because we are all women in the family doesn't mean we can be cheated by anyone. I want either a refund or a new refrigerator.

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Comments

Manikumar1425

from Bengaluru, Karnataka

Please don't shop at any of these fraud future group outlets to avoid getting cheated and spending your hard earned money

Manikumar1425

from Bengaluru, Karnataka

Purchased a eureka forbes aquaguard geneus order no [protected] in jp nagar 2nd phase located in central 3rd floor and had a bad experience with ezone strore jp nagar 2nd phase actually has commitment they havent delivered the eureka forbes aquaguard geneus product on time and also havent received any call from installation people already 1 week gone. They havent fulfilled the promise but i respect and accept the 1 day late but installation also not done on time. After discusssion with ezone store people they are complaining on eureka forbes saying that service problem with eureka forbes and finally i requested for cancellation but they are refusing that we cant cancel any orders purchased from ezone store. Already 1 week over no response from ezone and also so many times i called customer care and given complaint but no one will taking the serious action. Customer care telling you can cancel the order from store but store people saying who are the customer care they dont know single knowledge on business. These the ezone service you people are giving to customers.

Please suggesting dont buy any product from ezone they are cheaters. Also i suggesting to central please do not give any business to ezone. If you buy anything and you want to exchange replace or return the product will never accept. Dont buy anything from ezone. Store manager is not a good person and his way of talking is bad and dont know how to handle the customers. They dont care about anything once your article is billed at the store. You wont get any service even after begging them also. They treat customers as slaves once they done with it. The store managers and other peoples are simply making fraud in the name of fortune group. They are running a seconds business in the name of future group and ezone. They dont know anything about electronic goods. Unable to solve problems.