Kent Pearl Mineral Ro — service complaint

Address:

Tamil Nadu

Dear Sir,

This sivaprasad.j, i purchases date on 01/10.2012 from the power system,vellore. I got a problem with kent but i called them on 10.07.2013 they said i will come. And they visted on 20.07.13 they they checked RO IS FAILURE AND I WILL FORGOT THE MICHINE I COME BACK EVEINING LIKE that they said. And so many of caals they attend on 29.07.13 and they changing the SECONDS ITEM. And i asked them it is the very old one how you can fixit, they arguing me it is new product. Then I FOUND THAT NOT MENTAIONED EVEN KENT NAME. THEN I SHOUTED ON THEM IT IS NOT KENT PRODUCT AND IT IS ALREADY USED SOME OTHER PARTY. FOR THAT ONE HE ASKING THE 2500Rs. Then i objected then he saying it is in under warranty i need to send this product to company so for i taken this one back to my office.Then WE WILL GET NEW ONE THEN ONLY I CAN REPLACE FREELY. IT IS EMBRASSING ME AND THAT PERSON CONTACT NO:[protected].PLZ TAKING CARE OF ME BECAUSE OF I AM USING ONLY THE KENT FOR MY HOSE IN TIRUPATHI.AND ALSO HERE..

rEGARDS,

J.SIVAPRASAD
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