[Resolved]  Fastway — poor service

Address:Rupnagar, Punjab

90% of the fastway channels are not working on one of my STB. But working on another STB. I have registered one conplaint 392145 on customer care portal. but till date problem is not rectified and no one bother to visit for check up. Every time I call customer care, they ensure me to solve the problem within 4-6 hrs. More than 7 days are passed but till date 4-6 hrs of cable operator have not come. very poor service of fastway cable. Harpreet Singh [protected] #87 ward no. 6 Near Railway station Morinda 140101
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Aug 14, 2020
Complaint marked as Resolved 
FastWay Transmission customer support has been notified about the posted complaint.
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DEAR CONCERN,
I M USING YOUR F/W CABLE LAST I YEAR BUT LAST FEW DAYS WE ARE FACING A PROBLEM ERROR NO 109 UNAUTHRIZED WE COMPLAINT TO CABLE OPRATER AGAIN AND AGAIN MANY TIME & YOUR CUSTOMER CARE NO. [protected] BUT OUR PROBLEM IS NOT SOLVE TILL DATED.

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    FastWay Transmission Phone
    +91 92 1709 2170 [Customer Care]
    +91 16 1468 4108 [Nodal Officer]
    FastWay Transmission Address
    Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
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