FastWay Transmission — my cable operator is charging high rates

Address:

Dev nagar(rishi nagar), lane number-4,house no. 20,, Ludhiana, Punjab

My stb id is 4c09bada.
My name is deepak jain
My cable operator is charging high rates from me. He takes 450rs for hd pack. But there is platinum pack worth rs 400 working in my tv. When i call him. He always rejects my call and dont reply me. I am very dissatisfied with fastway service. I thi
Think i should change my cable connection to airtel.
My contact number is [protected]