Fed Ex — Our Consignment has been stuck in Customs for Over a Month

Address:	Jaipur
Website:	www.fedex.com/en-in/home.html

AWB #[protected] is stuck in customs for over a month and FedEX does not respond and we have been constantly calling call centre with a assurance that the concerned person shall contact us.

This is pathetic service by FedEX.

If it takes more than a month to get a shipment cleared than I think FedEX shall not be able to compete with other companies.