First Flight Couriers Complaints & Reviews

Hi first flight team,
I'm writing this mail to improve your services and to keep up your brand name with customers. My mother's pan card was sent by the pan card team through first flight couriers.

This is the reference number: b903z7791567. The status of this reference number was changed to delivered on[protected]:15:00. But i did not received the courier till today morning (12-oct-2018). So contacted chennai regional...

I have a shipment from sikkim manipal university to bangalore with code f[protected] the shipment sent via first flight and it received in first flight hub in bangalore on 7-oct-2018 and sent to nagawara branch in bangalore at 8-oct-2018 till today the parcel still at nagawara branch even after my call to branch on tuesday 9-oct-2018 and they promised me that it will be delivered next day but the shipment still not delivered till today (13-oct-2018),...

The packet has been despatched from ranchi on 3rd october 18, in spite of regular call at your various offices no whereabout of this parcel, i strongly condemn the careless attitude shown by your company. A local courier service is better than you, i need full refund of this parcel and an immediate response invthis regard.
In case of failing, i ll put the message on social media.
Ghanshyam sarda
[protected]...

I have applied for a pan at pan centre having acknowledge no [protected], such pan was handed over by nsdl to first flight on 7 the september 2018, however till date i. E. 11 october 2018 i don't received it. Such pan is a arrived at delhi long time ago but attempt to deliver is made by the company (Checked by first flight consignment no. B903z7501291)

Name - ramesh kumar
Address - kh. N. 48/19 gali n. 37/2e b block,...

I have two couriers from yes bank and nsdl which were sent by first flight courier.in the tracking it shows that, the package is dispatched from hyderabad hub to branch for delivery. But when i called the branch regarding the parcel, they were keep on saying that we are searching for your parcel.

One package is received at their end 20 days ago and another parcel 10 days ago. But still they didn't delivered them.
br...

The status for my pan was shown as "your pan card has been dispatched on 29-sep-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z7865268, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09-oct-2018." as of 10 october, the only update was "mumbai [protected] 14:54 dispatched from major acc. Hub".

The first flight website gives no contact...

First flight courier service is not delivering my pan card for the past 10 days and there is no response to calls and emails from them. They are providing the worst service and they do not have any kind of respect on interest in looking into the customer issues.

http://www.firstflight.net/trackingrequest.php?consRadio=C&trackingtextbox=B903Z...⇄

My brother sent me courier from chattisgarh its not reached me yet and on tracking the consignment no in their website it shows as delivered to some unknown person whose contact no is also not mentioned in the site. Firstflight's customer care no mentioned in the website is wrong and is not working. Worst courier service i have ever seen. There is no option in their website to log a complaint.

It was very important document...

[protected] mera pan card aap hingna branch me 8 din se hai wo delivery nahi kar rahe hai aur wo bolte hai ki wapas bhej dunga aur mai daily unse khta hu aaj bhej denge to wo bolte hai kal bhej dunga.. Aur nahi to wo bolte hai ki wapas kar dunga... Aap ke pan card no..
Wo bolte hai kisi ko bhi complaint karo is se hume koi furk nhi padta sir kya service hai aap courier agency ki...

First flight team

I’m not going to leave this matter hanging, ref# r[protected] the packet was recd but the main gift item was missing worth rs 5000

This is last and final reminder before i take this matter to police, court & media..

Please look into and revert asap

Thanks & regards

Parvinder singh
Logistics engineer john energy rig24
Cairn oil & gasbr...

I am not hoping to get any answer as customer satisfaction rate is 2%. First flight couriers is a pathetic company i have ever came across. I was supposed to get my pan card (Bill# b903z6103205) by 4th sept 2018 but havent received it and nobody is picking up the phone i tried on delhi and gurgaon's number and i have talked to nsdl as well but no action has been taken. Its not our fault if courier company has no managment and lost their orders....

I sent courier to neha, house no 271, sector - 3 kurukshetra, haryana 136118 on 3-Oct-2018.
Courier dint reach
and when I am tracking its showing invalid consignment number
Original docuemnts were there in the envelope.
Is this s joke
I paid 170 Extra for priority courier.
consignment number - F991P0015334...

I booked medicines through courier from masudpur, vasantkunj branch on 03/10/[protected]@12.00 hrs. It has not reached the destination - begusarai till 08/10/18.
Consignment no. D992b1172065

On checking the status on first flight website, it is showing despatched from delhi on 04/10/18.
I have called customer care no[protected] at least 500 times, but this number never works.
Called delhi no[protected] at least 50 times,...

I have booked a courier from bokaro to gurgaon by first flight which consists of important documents which needs to be reached within a week but even after booking on 29-sept-2018 it showed dispatched and today is 8- october 2018 no updates on my courier what is going on i don't know whenever i visit the parcel office they tell me that it will reach it will take time how much i will wait you lost the trust of me and my organization as we...

My pan card is delivey but not i am received.
The post delivery to another person. So i need my post, imediatly action to my complient, candle i request you to solve my problem.
This post is govt post your careless mistake. I miss my post so imediately action to my complient

Vignesh
Tirupur, 641607
Tamilnadu
Contact no. [protected]
C. No : b903z7705406...

We had booked a consignment on 3rd of oct-18 from purnea (Bihar) to jamshedpur (Jharkhand) bearing the docket no. U991b0721251 but after dispatch of three days there is no any status is showing in tracking site. Trying to take the contact no from ff site but all are false. Since it contains some important medical documents so its very urgent for us.

So please look into this and ensure its delivery by coming monday itself.br...

Hi,
This is not the first time its continuously happening pan card allotted through first fight couriers is not being delivered on the mentioned date and on the mentioned address we are facing lots of issue due to this, and no proper response is received if we visit the r. S puram branch to receive the pan.. No response from the number provided by them. Give us a proper solution so that we can collect in on time we are very much dissatisfied...

My consignment number (Bill number) is m991q4925546
My courier (Pan card) is not delivered to me and courier is back to pune from gurgaon and non of call given by courier service if there is an issue of address without any information given to me.
In gurgaon office no person pickup the phone
This courier (Pan card) is urgent for me
... Please take action

Chander kant sharma
[protected]...

Never responding about any calls. Every where putting their wrong customer number... They are not delivering any consignment timely and not in correct address always updating wrong status at their portal.

I don't know whey they are misguiding their customers...
They don't have any support center... Every one putting their wrong numbers in website.

Yes i talking about whole first flight courier every where...

Dear concern,
Docket no-b903z4270757 dispatch dt-27.08.2018 but till date my pan card not deliver to me. I am waiting a long time and also visit a first flight office several times.

Please look the matter seriously and action taken against the defaulter.

Name: pankaj bhatt
62/10, kishan colony prahalad vihar
Near gate no-3, delhi-110042.

Mob-[protected]....