First Flight Couriers — Consignment no m[protected] not reached to destination till date

Address:	411057
Website:	www.firstflight.net

I just want to complain poor & pathetic service provided by hinjewadi Pune branch of first flight.
My cousin Raju Sakharam Gotmare send the necessary document from Jamnagar, Maharashtra Consignment no m[protected] to Pune on urgent basis around more than one week ago.At the time of parcel vendor promised them that consignment will reach to Pune in maX 2 DAYS.
I also track the parcel in you website on daily basis. It is around more than week consignment not delivered to Pune Address.Even i tried to call in your Pune centeras per tel no mentioned in your website but no body responded til time.Even i write down the mail several time in your customer center but till time there is no reponse from any body.I just again checked in website it is showing that consigment Arrived at Destination
My question is that if consignment arrived then why it has not been delivered to customer address.(A-19 FLAT N0 604, MEGAPOLIS SUNWAY-411057)
Now i am thinking that govt services(speed post) is much better then your services.
Please look into this matter and try to deliver my parcel on urgent basis.\
Today i again several time in you hinjewadi center but no body bothered to deliver my consignment.They are giving the excuses that they do not have men to deliver the consignment.
One of your men Patrick(they call me that he is there supervisor) today abused me and said me that he is not going to deliver the parcel do what you want to do.Even he cut my call several time.
In website you show that First Flight is mnc company
my question is that you are providing worst services to your customer.
I will never recommend any body to take your service any more in near future.
neither you customer service no is working nor any body is listening any concern to customer.
You are claiming falsely that you are putting your customer ahead all the time. Mostly of your staff is illiterate of Hinjewadi branch & do not know how to talk with customer.
Regards
Gopal Mishra
[protected]