Flipkart — Issue on HP Printer purchased on 20th January 2015

Address:

Bangalore, Karnataka

Sir, I write this mail after failing to get repaired HP Deskjet Ink Advantage 3545 All-in -one Wireless Printer, purched through Flipkart, by the technician of HP service. I have placed an order ID : OD[protected] on 20th Jan2015 and Invoice was issued on 20th Jan 2015 for Rs.6399/- Susequently, HP printer WID No.D80586 bearing serial no.A9T81-80019 was delivered to my address at KRISHNA MADHAVAN NAIR, No11, 2nd Floor(Above Dr.Ratnam clinic) 2nd Main, 27th Cross, Jayanagar 7th Block, opp Popular Bajaj showroom, Bangalore -560082. All of a sudden the Printer got developed some problem and it is found that no copying and printing are doing. Consequently, contacted HP customer care and technician came and seen the printer. He said that something to be changed and gone. Now it is almost one month, the printer is not working. The technician is responding to my calls. The sad part is that the new printer could hardly be used for two months. This is the situation. If it can not be made to perfect working condition, I want an immediate replacement of this printer. This is why I have approached you. Please look into the matter and take necessary action for your customer satisfaction ASAP. Regards, Krishna Madhavan Nair Mobile [protected] / [protected]