[Resolved]  Flipkart — No cost on emi and not applied 13.2 % interest

Address:Mumbai City, Maharashtra, 400067
Website:www.flipkart.com

Dear sir,

Flipkart ord id od[protected]
Mon, may 15th '17 7:26 pm
Amount is 10964 with no emi cost

As i have booked samsung galaxy on8 black mobile with no cost emi offer from flipkart website on 15th may 2017, that time cost was 12999 and 10 % discount offer running if we pay by hdfc card,
So i have booked this samsung galaxy on8 mobile with no emi cost offer

After booking this mobile hdfc bank have sent me emi report where hdfc bank added 1.1 % pm interest so i have complained to hdfc with flipkart order id and print screen and the reverted with me that flipkart has added this interest

Hdfc bank response

Dear mr. Mewada,

Thank you for writing to us.

This is with reference to your e-mail regarding

Transactions in your hdfc bank international

Credit card account.

We observe from our records that the merchant

Emi has been

Processed in your card account rs. 10, 964 in 9

Months at the interest of 1.1% per month the same processed

With merchant end.

Hence we request you to contact merchant for further clarification.

And now they are charging 1.1 % per month charges

Flipkart ord id od[protected]
Mon, may 15th '17 7:26 pm
Amount is 10964 with no emi cost

And now they are charging emi interest 1.1 % pm on it

Request you please help for the same.
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
Flipkart Customer Care's response
We will revert with update
Verified Support
May 29, 2017
Flipkart Customer Care's response
We would like to let you know that you got an instant discount of ₹ 727 that you will be charged as interest as part of the 'Credit Card No Cost EMI'. Please note Flipkart does not charge any processing fee for this payment mode. You may get in touch with the bank's customer care using the number mentioned on the back of your card for any additional charge.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information