Claimed

Food Panda Complaints & Reviews

1
Last updated May 18, 2023
Complaints 945
Resolved
64
Unresolved
881
Quick Links
Statistics
Share
Contacts

File a complaint to Food Panda

Having problems with Food Panda?

File a complaint and get it resolved by Food Panda customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Food Panda reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Colombar
from Mumbai, Maharashtra
Oct 5, 2018
Report
Copy

foodpanda is cheating

I ordered a dalkhichdi from food panda, and it has been more than 2 hours o didn't received my order, later i called the restaurant they give me delivery man number, when i called him he said he didn't see any order in his food panda app, also before calling delivery man i tried searching customer service number i found 2 but none of them are working. This is clear cheating and there no way to cancel the order. Order number is w1qs-mdov.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday N
from Coimbatore, Tamil Nadu
Oct 5, 2018
Report
Copy

food yet not delivered

Address: 500082

Hi my name is uday and my order id : s4wx-2rzf, since 2 hours iam been waiting for the food and its still showing as preparing, previously it happened the same and yet i dint get my money back,

Its a worst then ever i have seen still now among all food apps.& there is no customer support number even

By 3- 4 working days if i don't get my feedback reply and money back i shall have to show all the details and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Colombar
from Mumbai, Maharashtra
Oct 5, 2018
Report
Copy

delivery status marked as delivered but actually it is not delivered

I ordered a dalkhichdi from food panda, and it has been more than 2 hours o didn't received my order, later i called the restaurant they give me delivery man number, when i called him he said he didn't see any order in his food panda app, also before calling delivery man i tried searching customer service number i found 2 but none of them are working. This is clear cheating and there no way to cancel the order. Order number is w1qs-mdovbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alokananda Das
from Kolkata, West Bengal
Oct 5, 2018
Report
Copy

order didn't not come

Address: Kolkata, West Bengal, 700032
Website: Foodpanda

I have placed an order and it has been more than an hour and it is still not delivered.
The delivary guy is not traceable, neither the restaurant is picking up the phone. Tried calling food panda, number is coming switched off.. Such a brilliant customer service i must say.. It’s very late at night. Why confirm and receive an hour when you are not gonna deliver it.. Why harassing people like this. I could have placed an order somewhere,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pragya19
from Mumbai, Maharashtra
Oct 4, 2018
Report
Copy

delivery failed by foodpanda

Address: Mumbai City, Maharashtra, 400004
Website: Foodpanda.in

I had placed an order with foodpanda, order no - a577-4038, which never got delivered to me. The delivery boy called me that he had reached. He asked me to come down and then he decided to come up and give it to me. But after that his phone went off and he never came. I kept waiting for the food and trying his number. All in vain. Even food panda support doesn't work, their helplines are always invalid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zaheed khan
from Mumbai, Maharashtra
Oct 4, 2018
Report
Copy

I'm complaining about food panda.

Address: Mumbai City, Maharashtra, 400052

My order no-u1uy-2gye
Delivery boy name - aadil ansari, no-[protected],
This is the second order which got hit to this person, this delivery boy blocked all my numbers and i dint got my order... I tried contacting by call but the number is showing wrong,
Requesting you to plz investigate and help with refund before i take any legal action.

Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veeru Sohal
from New Delhi, Delhi
Oct 4, 2018
Report
Copy

different food supplied. waste material

Address: 110042

I ordered banana shake. And. I get starawberry. And all the food. Are. Worst. And 2 times. I experienced. Foodpanda its completely. Dissappointed and my. Last. Food order is. Not delivered i received a message your food is not delivered and your amount is delivered in your account shortly. But now i do not received. And amount. And his delivery man calls me after 2 hour and said sir your restaurant. Is closed now. You will get your money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Singal 007
from Noida, Uttar Pradesh
Oct 4, 2018
Report
Copy

didn't receive anything

Address: New Delhi, Delhi, 110088

Hi
I am Harsh
I just order from food panda application a Nutella shake . As I confirmed my order and done my payment . It shows the order is delivered.
My order no. Is y3fm-zmyj .
They are showing 0 payment .
But payment is deducted from my Paytm aap .
So please help me out and refund my money.
Thank you
Harsh singal...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarannum mattha
from Hyderabad, Telangana
Oct 4, 2018
Report
Copy

order not delivered requesting refund but no help

Address: Hyderabad, Andhra Pradesh
Website: Food Panda

Yesterday I was ordered milkshake from Makers of milkshake order number is s9ac-no30 but it's not delivered. I have been contacting food Panda chat service which is the only service but no one is helping. It took one hour to connect but less than a minute for them to disconnect with unresolved status. My money is stuck and order is not delivered. This is last time I have used food Panda. Swiggy is far better. Please help with refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraj panade
from Mumbai, Maharashtra
Oct 4, 2018
Report
Copy

not refunding money, doing frauds

Address: Pune, Maharashtra, 411006
Website: Www.foodpanda.com

Hi,
I had ordered 4 orders from foodpanda as below
Oreder code w1fl8nti
Order code w1fl8dit
Order code x8lybvfi
Order code x8lyseka
Whose amount comes to almost 700 rs.

When ordered these from foodpanda, they ven sent me confirmation msg for accepting food order, and later on after 2 hours late midnight almost at 11.30pm they cancelled my all orders, and i had to manage food in late...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajal Samaiya
from Pune, Maharashtra
Oct 4, 2018
Report
Copy

food is not delivered for prepaid order

Address: Pune, Maharashtra
Website: www.foodpanda.in

I ordered food from a restaurant through Food Panda app having Order#t5ud-8w1i. Even after 2hrs of ordering I neither recieved the order nor be able to contact the customer support. While tracking the order from the app its saying my orrder is getting prepared and deliver boy is not picking up my call, even the app doesn't have a way to contact delivery boy, I had to reach out to the restaurant to get the number of the delivery boy so technically...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunatha N.K
from Bengaluru, Karnataka
Oct 4, 2018
Report
Copy

money looting

Address: Bangalore, Karnataka
Website: foodpand

I have ordered Bhel puri from Foodpanda throgh Olacabs and the money was deducted from my account. The order is placed at 6:33pm and the order is not processed yet.
My order code is y6wr-brmr and my phone number [protected]. Now the time I am writing this mail it's 8:55pm.
I don't have any hope of receiving my order . You simply lost a new customer straight away Foodpanda. Hopefully you will sleep permanently with my money. Not...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh navneet
from Attingal, Kerala
Oct 4, 2018
Report
Copy

food not delivered multiple times and payment not refunded even after 10 days

Address: 600042

They are cheating customers . I waited for over 3 hours for my order but didnot receive it . This has happened 3 times in last 2 days . Pathetic service. Government should ban it and

One of my orders was paid through paytm and they canceled the order themself and i have not received the refund even after 10 days ( order id :- y5cl-4xkj . I EVEN mailed them but still i have not received the refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshan Ksh
from Delhi, Delhi
Oct 4, 2018
Report
Copy

food doesn't show up

Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
Website: www.foodpanda.com

So, I have ordered food and the funniest thing happens that it doesn't get delivered. AT ALL!!
This has happened 2 times "IN A ROW."

I pay online for the food. Money gets deducted from my account. But I'm still hubgry cause the food did not get here...

Now the FOODPANDA, who is supposed to deliver the food in time neither contacts me nor notifies me that the order is getting cancelled or late. Above...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishav Majumdar
from Bengaluru, Karnataka
Oct 4, 2018
Report
Copy

irresponsible behaviour

Address: 560029

I ordered food from a restaurant through food panda app having order id a304-r9ss. Even after 2hrs of ordering i neither recieved the order nor be able to contact the customer support. While tracking the order from the app its saying my orrder has been picked up from the restaurant although when contacted the restaurant they are saying no one picked up the food. When contacted the delivery person he is not picking the call and even if he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ss
ßhupender Chauhan
from Sirsa, Haryana
Oct 4, 2018
Resolved
Report
Copy
Resolved

worst service

Address: 122010

I have ordered food at 6 pm and now it 7 45 still no response. At chat these person on weed i contacted 4 times each time i only came to know the customer representative name. its shows me food is preparing and still there no delivery executive assigned. so what i have to do now almost two hour passed. the worst service i got from foodpanda. i want to cancel it and want my money back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayati Dhingra
from Noida, Uttar Pradesh
Oct 4, 2018
Report
Copy

I am complaining about charging money and not delivering

Address: New Delhi, Delhi, 110015
Website: Foodpanda

I placed an order on 4th October 2018 at 18:19PM. The amount was charged from my card but when I called to track my order at 7:30. The staff of the restaurant (Subway, Paschim Vihar) misbehaved on call and disconnected.

Its been 1 hour and I am trying to connect the restaurant and foodpanda customer care and none of the number is in use. Such a fraud with customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi_007_89
from Noida, Uttar Pradesh
Oct 4, 2018
Report
Copy

not confirming my order from the last 1-hr & amount has been debited from my a/c !

Address: New Delhi, Delhi, 110059

Hi Team,

Today, i ordered Afghani Chaap from Wah G Wah(Vikas Puri New Delhi) but my order has still not been confirmed by the Restaurant i.e. from the last 1-hr i am waiting to get the confirmation on this but nothing has happened.
Secondly, I pay the required Billed Amount to FoodPanda online.

PS: As this was related to a special offer where i am supposed to get Rs100 Item in less price but didn't get...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himanshu#7
from Delhi, Delhi
Oct 4, 2018
Report
Copy

food order

Address: New Delhi, Delhi, 110085
Website: foodpanda app

I ordered a pizza from a nearby restaurant at 7:30 pm(approx) and never got the delivery but the app shows i got my delivery at 3:16 am which is false.
i need an apology and my refund as i paid in advance through paytm .
they made me wait for hours falsely assuring me tat my food will arrive which didn't and when i asked for refund they keep redirecting me to different chat windows to different customer support executives.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hardik Kataria
from Delhi, Delhi
Oct 4, 2018
Report
Copy

I m complaining about that I haven't received my order

I ordered on food panda app.My order no. Is b5lk-mg3m. but i haven't received my order. And my payment mode is online via debit card.paytm have been deducted from my account. I also not received any rider information. Oder status is to be shown as delivered.but i haven't received it. food panda's employee VIBHA assured me to solve this problem but i Don't got any reply from her also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy