Football Monk — Order not delivered due to online payment

Address:India
Website:footballmonk.in

It's been a month since I ordered a jersey from this website. I called them 10 times, emailed them 5 times. No response. It said customized jerseys take 5-6 days to get dispatched. My friend ordered a jersey from the same website in COD mode, he received his jersey in 2 weeks. Mine was online payment, and it's been a month.

Is there anything I can do to claim a refund?
Please help!
Was this information helpful?
No (1)
Yes (5)
Complaint comments 

Comments

Hello I ordered a Chelsea kit too I paid but the website shows transaction failed, if you have customer care number or email pls mention because the ones in their website are not working
Late delivery to courier network issues

https://shiprocket.co/tracking/[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    India
    File a Complaint