[Resolved] Fortis Hospital — Loss of personal ID | |||
Hi, My name is Nitesh Pahuja and I visited Fortis hospital Vasant kunj branch for my American Express medical check up on Monday the 8th. I submitted my driving license at the kiosk and was told I could collect it after the check up. After that they said they have misplaced my license stating a ridiculous reason that they had too many ids to handle and that they have lost somebody else's Id as well, which obviously is none of my concern. I was told that I'd be called back in a day and handed over the license and nobody called. A friend of mine went in on Wednesday for his medical checkup and they told him that they had lost my DL and just apologized for it. I have just spoken to someone there and now they're asking for another days time. I have given them my contact details and I haven't been contacted yet and when I call their number it is switched off. . I don't live at the address on the license anymore and now reside at a different address. I hope u understand how much time and effort it will take for me to get a duplicate Driver's license because I have no address proof for my current address as I am renting the place with my family and nobody lives at the old address who could collect the DL on my behalf. And I think we might just have a bit of a problem at hand because I am not willing to invest any more time and energy into this because I recently had my driver's license reissued because it was lost and trust me it is one tedious task. I strongly suggest that somebody looks this up over the weekend and that I have a positive update by coming Monday otherwise I'd have to take serious actions against the hospital which could have great implications. Also, if this is not sorted soon, I would love to share my experience with American Express' team as well who would probably take necessary steps against fortis too. I am sure this will not be taken lightly. Hope to hear from you soon Nitesh Pahuja Was this information helpful? | |||
Complaint marked as Resolved
Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Sep 15, 2014 Fortis Healthcare Customer Care's response Dear Nitesh,
Thanks for reaching out to us. We request you to email your complete contact details at [protected]@fortishealthcare.com and mention this link https://www.consumercomplaints.in/fortis-hospital-loss-of-personal-id-c939535 in the email so that we can process this further and reach out to you.
Thanks & Regards,
Fortis Healthcare
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