Fortune Hyundai — refunding amount

Address:

Village,delhi road,kunda ,partapur, Meerut, Uttar Pradesh, 20103

I am monika. I am booking a Hyundai verna 1.4 black colour on 12-march-2019.
After one week i have cancel my booking for some reasons.
And also request to refund my money.
The fortune hyundai company say tomorrow i will transfer your amount but they deny. Many times i will remind to Sales manager. I am facing trouble with fortune hyundai meerut.