FreeCharge — Amount deduction

Address:	Mumbai City, Maharashtra
Website:	freecharge.com

Sir
i want to say that freecharge is cheating very much.
on 28 Nov. 2014 i had done a balance of Rs198 but freecharge deducted the amount two times and the bank's passbook itself revealing abot the transaction and i complaint many times freecharge but they keep on ignoring it. and when i keep on complaining then their replies comes and they said they had not deducted the amount two times and after that they are just keep on rounding.
now sir you just please tell me, the bank account's transaction how freecharge can belie the bank transaction. sir please take some action against freecharge and this is just for the truthness and not for the amount of Rs198.
I think that the consumer form will reveal the freecharge to say the truth.
thank you sir.